Our Aim

To engage volunteers, partners and stakeholders in identifying the strengths and needs of the community and to journey together to address these needs through volunteerism. The SG Cares Volunteer Centre @ Bedok is operated by Filos Community Services.

Our Impact

SG Cares Volunteer Centre @ Bedok:


Volunteer Pool


Individuals volunteer regularly with us


Volunteering hours dedicated to helping our beneficiaries


Of our volunteers are satisfied with their experience at Filos

Source: 2022, Filos Community Services

SG Cares Volunteer Centre @ Bedok

Filos Community Services has been appointed by the SG Cares Office as the SG Cares Volunteer Centre @ Bedok since March 2019.

As an SG Cares Volunteer Centre, our goal is to build volunteer capacity, develop volunteer management capabilities and foster community partnerships to strengthen Bedok town’s effectiveness in meeting community needs.

All efforts as an SG Cares VC support the SG Cares Movement, a national initiative to foster a more caring and inclusive home for all.

Building Volunteer Capacity and Fostering Community Partnerships

We curate suitable volunteering opportunities for individual volunteers, schools and corporate partners and link them up with different Social Service Agencies (SSAs) with programmes matching their interests and skill sets.

Adopt a Block

The Adopt a Block is an ongoing initiative where corporates, schools, and groups are encouraged to donate and distribute food and daily essentials to the residents of rental blocks on a quarterly basis.

Medical Escort Volunteer Programme

Our Medical Escort Volunteer Programme was set up to meet the needs of seniors who are not able to go for medical appointments on their own. In 2022, the SG Cares VC @ Bedok garnered the support of 24 volunteers and they have provided over 70 medical escort assistance for appointments.

SG Cares-Gojek Medical Transport Subsidy Scheme 2019 - 2023

We co-designed the scheme to reduce the financial burden of eligible individuals who require transportation for medical visits. The scheme is coordinated and administered in collaboration with the Kembangan Chai-Chee Social Team and other community partners.

Other Projects with Schools and Corporate Partners

Filos also works with individual and group volunteers to co-organise, plan and initiate projects to better serve and bring cheer to our beneficiaries. Some of our current school and corporate partners include DBS Bank, Bloomberg, Edrington, Trip.com, Singapore Management University and Temasek Polytechnic.


Developing Volunteer Management Capabilities

We conduct training workshops for our volunteers regularly. We believe in developing our volunteers by helping them acquire relevant knowledge and skill sets that will enable them to perform better in their given roles, enhance their capabilities and encourage personal growth even beyond their volunteering journey.

Training Workshops

We work with our partners, such as Changi General Hospital and South East CDC, skills-based volunteers and experienced professionals to provide regular training for our volunteers to better equip them on their volunteering journey.

Volunteer Management Resources for SSAs

To further enhance our Community Partners' capabilities, SG Cares VC @ Bedok continues to update and make publicly available our Volunteer Centre Toolkit as we embark on our 5th year as the SG Cares VC @ Bedok. The monthly Volunteer Centre newsletter also provides updates on resources and upcoming training for SSAs in Bedok town.

Volunteer Recruitment Talks

As part of Filos' effort to build a sustainable pool of volunteers to better serve beneficiaries in Bedok town, Filos conducts regular Volunteer Recruitment Talks. At the talks, participants are introduced to the ground needs in Bedok town, the volunteer opportunities available and tips to get them started on their volunteering journey.


Building a Strong SG Cares Community Network

Corporate Networking Sessions

Corporate Networking Sessions are regularly organised to bring together stakeholders from corporate organisations, schools and the public sector to discuss and share on the volunteering opportunities in Bedok town.

School VIA Networking Sessions

We organise the Values in Action (VIA) networking sessions to provide schools and SSAs in Bedok town with a common platform to share and collaborate on volunteering projects.

East Zone Cluster Sessions

Networking sessions are conducted with other SSAs, on a regular basis, to share best practices and brainstorm solutions to common challenges. This is also a platform for SSAs to gather and discuss opportunities for collaboration.

Communities of Practice

To build a stronger sector-based community, the SG Cares VC @ Bedok organised Communities of Practice (COP) to create a platform for SSAs in each sector to come together to share ideas and challenges as well as support and learn from one another.