Purpose of job

Case management and psychosocial intervention for various clientel groups from adults, seniors and caregivers, with mental health challenges in the community in accordance to ethical and legal guidelines.

Key Responsibilities Areas

• Provide case management, psychosocial intervention, care coordination and recovery support for clients with alleged or diagnosed mental health conditions.
• Independently conceptualise, implement intervention plans and follow-ups with clients.
• Support intake and referral services.
• Collaborate with community partners and stakeholders in case conferences for complex cases.
• Develop programme, conduct and facilitate groupwork for clients and caregivers when needed.
• Deliver talks to raise awareness of mental health issues and dementia.
• Maintain and update of session records in the system according to service requirement.
• For Senior Social Worker position, clinical supervision is expected.
• To undertake any duties as assigned by the Head, Community Mental Health and the Executive Director.

Requirements

Experience:

• Experience and/or knowledge in working with clients on Mental Health challenges and Person-Centred Care and recovery will be an advantage.
• Experience in case management, group work and community work will be an advantage.
• Some knowledge and experience with peri-natal maternal mental health will be an advantage.
• Good organisational skills, highly motivated and service mindset to serve the community.
• Ability to work independently and as a strong team player.
• Good administrative and computer skills with proficiency in MS Office

Qualifications

Grad Diploma/ Degree in Social Work

Others:

Required some travelling and home visits to different locations.

Purpose Of Job:

• Execution of support for casework under guidance of social worker for home visits to work with clients and caregivers after diagnosis of dementia.
• Support basic intervention tasks identified by social workers.
• Engagement of clients with dementia with meaningful activities such as cognitive stimulation or structured activities.
• Monitoring of client’s conditions and progress.
• Provide service linkage for client and caregivers.
• Provide admin, operational and logistic support for clients, programme, outreach and group work.

Key Responsibility Areas

• Passion to work with individuals/elderly diagnosed with early stage dementia and their caregivers.
• Basic befriending and emotional support for elderly.
• Carry out meaningful activities in engagement process.
• Support seniors and caregivers during service duration.
• Perform basic screening tools in health and mental health for seniors and caregivers.
• Support outreach, service linkage and referrals.
• Ensure proper documentation of case notes, assessment, records.

Requirements

Experience:

• Some experience in working with elderly clients and caregivers in the community setting
• Relevant working experience in healthcare or social service sector.
• Able to co-facilitate group work

Qualifications:

Professional Cert/Nitec/Diploma

Purpose of job

• The Community Resource, Engagement, and Support Team (CREST) serves as the first mental health touchpoint in the community, raising public awareness, promoting early identification of at-risk individuals, providing support and connecting individuals and caregivers to health and social care services.
• CREST-PDS focuses on dementia; offering psychoeducation, coordinating community resources and facilitating early planning and management of the condition of individuals with dementia and their caregivers upon diagnosis over six months to a year

Key Responsibility Areas

• Assist Social Workers in client monitoring, care coordination and follow-up.
• Service referral to community partners.
• Collaborating with community partners and agencies.
• Conduct client screenings
• Provide basic emotional support to clients and caregivers.
• Promoting mental health awareness to client and caregivers.
• Prepare resource materials for clients and caregivers.
• Support CREST team in planning and executing outreach events, screenings, and client-related activities.
• Administrative duties.
• To undertake duties assigned by the Executive Director, Head and Team Leads.

Requirements

Experience:

• Executive functioning skills – planning, coordinating, organizing and implementing.
• Administrative – documentation, filing and report writing.
• Passionate to work with seniors and their family members.

Qualifications:

• Higher Nitec in Community Care and Social Services.
• Diploma in Social Work/ Counselling/ Gerontology (Community Health & Social Care)

Others:

• Required some travelling and home visit to different locations.
• May require occasional work on weeknights and weekend

Purpose of Job

The Programme Coordinator supports the planning, coordination, and delivery of services and outreach activities for families, children, and youth in the community. Working closely with internal teams and community partners, the Coordinator helps ensure that programmes are well-organised, responsive to community needs, and run smoothly. Key responsibilities include supporting community engagement efforts, assisting in partnership-building, handling basic monitoring and reporting, and providing administrative and logistical support. This role contributes to the meaningful delivery of programmes and performs additional duties as assigned by the Executive Director, Department Head, or Team Leads.

Key Responsibility Areas

• Programme Support & Coordination
  Assist in planning, coordinating, and running programmes and outreach activities for families, children, and youth to support their well-being and development.
• Community Engagement
  Engage families and community stakeholders to encourage participation and ensure programmes are responsive to community needs.
• Partnerships & Collaboration
  Support efforts to build and maintain relationships with schools, community partners, and volunteers to enhance service delivery.
• Monitoring & Reporting
  Assist with basic data entry, tracking attendance, collecting feedback, and preparing simple reports for programme review.
• Administrative Support
  Provide administrative support for programme logistics such as event setup, procurement, and coordination of resources.
• To undertake duties assigned by the Executive Director, Head and Team Leads.

Requirements

Experience:

• At least 1 year of experience in community work or program coordination, preferably within the family, children and youth services sector.
• Experience in programme management, group work, and community engagement is an advantage.
• Familiarity with programme evaluation methods and community-based service delivery is preferred.
• To undertake duties assigned by the Executive Director, Head and Team Leads.

Qualifications:

• Diploma in Social Work, Social Services, Early Childhood Education, or a related field.
• Relevant certification or training in family support, child and youth work, or community services is preferred.

Others:

• Required some travelling and home visit to different locations.
• May require occasional work on weeknights and weekends.

Competencies

• Passion for working with families, children and youth
• Strong team player with good interpersonal and communication skills
• Proficiency in Languages (English, Chinese/dialects, Malay) will be an advantage.
• Strong administrative skills (in Microsoft Excel/Word/Powerpoint, Google Workspace)
• Basic design skills (in Canva or similar apps)