Key Responsibility Areas

Marketing and Corporate Communications

• Develop and execute communication strategies for public outreach, marketing, fundraising, corporate and volunteer engagement
• Curate and create marketing content, including but not limited to visual design and copywriting, for Filos’ communication materials and social media platforms
• Update and maintain content on Filos’ corporate website and social media platforms
• Coordinate Filos’ media engagement with external stakeholders

Community Relations & Engagement

• Engage both internal and external stakeholders including schools, corporate, grassroots and public organisations for outreach and volunteering opportunities
• Update and maintain stakeholders’ database

Volunteer Management

• Assist in volunteer recruitment and engagement efforts, including developing and organising outreach events and initiatives to promote volunteerism
• Curate and organise training curriculum and framework for existing volunteers
• Support secretariat work and prepare reports for senior management, internal and external stakeholders
• Perform administrative duties such as maintaining the volunteer database system, data entry and any other duties as assigned

Qualifications:

• Diploma/ Degree Holder
• A diploma / degree in marketing, communications or social sciences is preferred
• Relevant work experience in volunteer management and social service sector would be an advantage.

Requirements

• Passionate about social service, volunteerism and serving the community
• Proficient in the English Language and writes well
• Good interpersonal skills and a strong team player
• Good administrative and organisational skills
• Self-motivated, pleasant and resourceful personality
• Ability to multi-task and work well with a diverse group of stakeholders, including professionals from the public and private sectors, volunteers and beneficiaries
• Good design skills and proficiency in Canva would be an advantage

Key Responsibility Areas

Department	Eldercare
Reports to	Senior Social Worker, Eldercare
Supervises
Last revised on	13/5/2022
Purpose of job	To conduct home based programme for clients with chronic disease and or dementia and to deliver eldercare service for clients in active aging and befriending programmes.

Eldercare

• Befriend elderly with early dementia/chronic diseases/ mental health issues
• Conduct mental health stimulation with elderly at client’s home
• Perform community screening for seniors (outreach or referred)
• Conduct health and mental health assessments for clients
• Conduct information and referral services
• Organise active ageing activities for elderly clients
• Train volunteers in conducting active ageing activities and befriending for clients
• Perform administrative work including maintaining up to date records of clients and volunteers
• Any other duties as assigned by Senior Social Worker/Manager

Experience

Experience in working with elderly clients in the community setting Relevant working experience in healthcare/social service sector.

Qualifications

GCE O Level or relevant training certificate

Competencies

• Passion for working with elderly
• Ability to connect and befriend elderly from all backgrounds
• Strong Team Player with good interpersonal and communication skills
• Proficiency in Languages (English, Chinese or dialects, Malay) will be an advantage. - Strong administrative skills (in Microsoft Excel or Word or Powerpoint)

Key Responsibility Areas

Department	Eldercare
Reports to	Executive Director
Supervises
Last revised on	12/5/2022
Purpose of job	To oversee the management and operations of the Filos Active Ageing Centre which includes active aging, befriending programmes and information and referral services.

Key Responsibility Areas

• Strategize, manage and operationalise the work of the Active Aging Centre
• Oversee and conduct programmes and services of the Active Ageing Centre which includes Active Ageing Programmes, Befriending and Buddying Programmes and Information and Referral services
• Lead the Active Aging Centre team to assess needs, ascertain feasibility of programmes/projects and lead in the planning of new programmes/projects
• To manage, guide and supervise staff managing day to day operations of Active Aging Centre
• Lead and supervise the outreach and engagement of elderly clients living in Kembangan Chai Chee
• Develop and maintain community partnerships to provide service linkages
• Oversee and implement volunteer management practices to recruit, train and match volunteers with elderly clients in buddying and befriending services as well as volunteers to assist with activity facilitation for Active Ageing programmes
• Oversee proper data collection of clients and programme and enforce data protection for the Active Aging Centre
• Prepare and monitor the budget for the Active Ageing Centre services
• Identify training and development needs for staff to develop their skills and competency in eldercare service
• Review performance of staff in Active Aging Centre
• Adhere to Filos’ policies and promote Filos’ Vision, Mission and Values in Active Aging Centre’s daily operations
• Any other duties as assigned by the Executive Director

Experience

Experience in leading and managing a team in social service sector.
Experience in working with elderly clients in the community setting
Relevant working experience in healthcare/social service sector.

Qualifications

Bachelor degree in Social Science preferably in Gerontology, Physiotherapy or Public Health.

Key Responsibility Areas

• Passion for working with elderly with positive attitude
• Strong leadership skills with an analytical mind
• Empathetic Team Player with good interpersonal and communication skills. - Past experience with seniors, caregivers and community outreach
• Knowledge to interpret relevant social policies on elderly populations
• Dynamic, quick thinking, adaptable and responsive to change
• Proficiency in Languages (Chinese or dialects, Malay) will be an advantage. - Strong administrative skills (in Microsoft Excel or Word or Powerpoint)

Key Responsibility Areas

Department	Eldercare
Reports to	Acting head of Active Ageing Centre, Eldercare
Supervises
Last revised on	16/6/2022
Purpose of job	To deliver eldercare centre services for clients in active ageing, befriending and buddies programmes at Eldercare centre. To address clients’ presenting issues and assist in social work interventions at community settings.

Key Responsibility Areas

• Plan, execute and evaluate active ageing, befriending and buddying programmes
• Assist in development and implementation of active ageing, befriending and buddying programmes
• Perform community screening for the seniors (outreach or referred)
• Conducting intake and provide necessary health assessments for the elderly clients
• Conducting befriending and buddying programmes for elderly
• Recruit, train and match volunteers with elderly clients in buddying and befriending programmes
• Organise and conduct active ageing programme for elderly clients
• Coordinate group work initiatives and outreach activities
• Develop and maintain community partnerships to provide services linkages
• Support social work interventions in community work practice
• Perform administrative work including maintaining up-to-date records of clients and volunteers
• Any other duties as assigned by Acting Head AAC/Executive Director

Experience

Experience in working with elderly clients in the community setting
Relevant working experience in healthcare/social service sector.

Qualifications

Diploma in Social Work and any relevant training certificate

Competencies

• Passion for working with elderly with positive attitude
• Strong Team Player with good interpersonal and communication skills
• Knowledge to interpret relevant social policies on elderly populations
• Good care co-ordination and basic therapy skills in supporting social work interventions
• Dynamic, quick thinking, adaptable and responsive to change
• Proficiency in Languages (English, Chinese/dialects, Malay) will be an advantage
• Strong administrative skills (in Microsoft Excel/Word/Powerpoint)