We are family

We function as a team, respecting and trusting each other, as well as communicating with openness and sincerity.

We embrace work-life balance

We foster a work environment where inclusiveness is valued, quality of life is enhanced, and your aspirations are fulfilled.

We offer great training and development opportunities

We nurture and maximise talents with opportunities for training and equipping to develop your full potential.

We deliver a difference

We work to make a sustained difference to our beneficiaries and stakeholders in the communities we operate in.

Purpose of job
Provides leadership and oversees care team for service delivery according to programme objective in accordance to ethical and legal guidelines.
Key Responsibility Areas
  • Management of cases with BPSD issues to support clients and caregivers.
  • Oversee planning, care coordination and referral processes.
  • Lead care team to ensure care coordination, service provision and service linkage for clients and caregivers.
  • Oversee training and development of care team with relevant competencies, team progress and performance in accordance with service provision.
  • System development and linkage with stakeholders, community partners and agencies to facilitate care support for clients and caregivers.
  • Establish and review referral, workflow and communication processes, development of service manual with senior social worker.
  • Provide psychoeducation and care planning for clients and caregivers after diagnosis from primary care.
  • Identify and development of caregiver peers to support, lead and organize activities for the future.
  • Provide monthly administrative reports according to service requirement.
  • Any duties as assigned by the Head, Community Mental Health, Senior Social Worker and the Executive Director.
Requirements

Experience:

  • Experience in working with clients and caregivers on Mental Health issues especially with dementia and caregiving.
  • Experience in complex case management and groupwork.

Qualifications:

  • Grad Diploma/ Degree in Social Work

Others:

  • Required travelling to different locations
Competencies

Must Have Competencies:

  • Case and Care Planning - Level 2
  • Casework Evaluation - Level 2
  • Casework Intervention - Level 2
  • Practice Supervision - Level 2
  • Social Service Programme Development - Level 2
  • Social Service Programme Implementation - Level 2

Good to Have Competencies:

  • Group Work Evaluation - Level 2
  • Group Work Intervention - Level 2
  • Social Service Programme Implementation - Level 2
  • Support Service to Seniors - Level 2
  • Reflexive Practice - Level 2

Critical Core Skills:

  • Communication - Intermediate
  • Collaboration - Intermediate
  • Customer Orientation - Intermediate
  • Problem Solving - Intermediate

Please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this link SSG | Social Service


Purpose of job
  • Execution of support for casework under guidance of social worker for home visits to work with clients and caregivers after diagnosis of dementia.
  • Support basic intervention tasks identified by social workers.
  • Engagement of clients with dementia with meaningful activities such as cognitive stimulation or structured activities.
  • Monitoring of client’s conditions and progress.
  • Provide service linkage for client and caregivers.
  • Provide admin, operational and logistic support for clients, programme, outreach and group work.
Key Responsibility Areas
  • Passion to work with individuals/elderly diagnosed with early stage dementia and their caregivers.
  • Basic befriending and emotional support for elderly.
  • Carry out meaningful activities in engagement process.
  • Support seniors and caregivers during service duration.
  • Perform basic screening tools in health and mental health for seniors and caregivers.
  • Support outreach, service linkage and referrals.
  • Ensure proper documentation of case notes, assessment, records.
Requirements

Experience:

  • Some experience in working with elderly clients and caregivers in the community setting
  • Relevant working experience in healthcare or social service sector.
  • Able to co-facilitate group work

Qualifications:

  • Professional Cert/Nitec/Diploma
Competencies

Must Have Competencies:

  • Care assistance – Level 1
  • Intervention Implementation – Level 1
  • Social Service Programme Implementation – Level 1
  • Group Work Intervention – Level 2

Good to Have Competencies:

  • Client Supervision – Level 1
  • Conflict Management – Level 2
  • Social Service Programme Evaluation – Level 1
  • Support Service to Seniors – Level 2
  • Stakeholder Management – Level 1

Critical Core Skills:

  • Communication – Intermediate
  • Collaboration – Basic
  • Customer Orientation – Intermediate
  • Problem Solving - Basic

*Please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this link SSG | Social Service


Please write in with CV, contact numbers and expected salary to email: hr@filos.sg.
Only shortlisted applicants will be contacted.